Welcome to Platinum Care at Home Ltd
Our aim at all times is to work with clients and their families to provide bespoke, high quality yet affordable care in the comfort of their own home.
Caring in the home allows for the privacy and dignity of the client to remain intact. Our staff are highly trained in all areas of care and support to allow for this in all of their duties. We believe irrespective of illness or ongoing health condition, every client has the right to continue their lifestyle as uninterrupted as possible. It is our mission at every stage of care to facilitate the needs and lifestyle of the client, allowing them the social interaction which is so important to a full and long term recovery.
We believe that each client and their needs are completely individual. We endeavour to work with each client, their family and a variety of external agencies to establish needs and find the best possible way of servicing them.
Our staff are highly trained to recognise and work with a wide range of physiological and psychological health needs and all are employed as a result of their deep commitment to health, welfare and service user comfort.
As part of the Platinum Care at Home initial and ongoing communication, a senior member of the Platinum Care at Home team will carry out a full face to face evaluation of the needs of the person involved. Once the initial care plans have been put into place, each client will enjoy a quarterly review where any changes to policy or plan can be amended. However, every aspect of the care service we provide can be altered or amended at any time and clients are welcome to request more frequent visits or call our head office if this is required.